About

In October 2024 I decided to buy a Tesla Model 3. When I picked up the car, many of its features did not work (cameras, GPS navigation system, autopilot, software updates, etc.). It turned out to be a problem with the HW4 on-board computer. This is a common failure in Tesla Model 3 manufactured in the last quarter of 2024 and has affected thousands of Tesla customers. Two weeks later, the car began to lose 8% battery daily. Several drivers with the same breakdown have also reported problems with the braking (ABS) and suspension (EPS) systems.

Tesla acknowledges all faults in the vehicle (except for battery losses, a fact on which it has not yet formally commented). The company refuses to accept a return of the vehicle without penalty, even though the problems were reported immediately. The only solution they offer is to make me wait 3 months for a miraculous replacement part. Ignored and without any type of compensation, I live attached to a car that needs a full recharge every 12 days to not die. For my own safety, and that of other drivers, I have stopped driving the vehicle.

In this blog I tell you how it happened. If you are the owner of a Tesla vehicle, or are thinking about buying one, I encourage you to read my blog and see up close how Elon Musk’s company treats its own customers. It is possible that if you have problems with your car, you will end up living in hell.

Contact: @exptesla